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Billing & Insurance

Paying your bills has never been this easy. 

We Make It Easy.

Your visit to Napa Valley Physical Therapy Center is designed to be simple—–and that includes billing. 

What is the Process? 

  • We verify your benefits and provide you with an estimate of your out-of-pocket expense for physical therapy based on the information provided by your insurance company at the time of verification. 
  • During your visit, we will collect your copay (if applicable) or recommend a collection towards your deductible and apply it to your account.
  • Don't worry about submitting a claim, our trained staff will submit a claim to your insurance company. Often times it can take around 30-45 days for insurance companies to process a claim.
  • Once the claim has been processed, we review it and let you know if you have a balance or a refund coming your way.

We accept most insurance plans including Medicare, Medicaid (region-specific), Workers Comp, auto, several self-insured plans, and most PPO including Blue Cross/Blue Shield, AETNA, UHC, and Cigna. Please contact your insurance provider for details or give us a call. We are happy to answer any questions that you might have.

We are Here for You:

We know that billing and insurance can be complicated, if you have any questions about your insurance or about how the billing process works, please contact us 433 Soscol (707-224-3131) or 3273 Claremont (707)-603-1030 or

So we can efficiently serve you, please mention if you are a an existing patient and have billing questions or if you are a new patient looking to better understand your benefits.